Terms and Conditions


Welcome to Growth Engine, a UK based SaaS marketing and lead generation platform. By accessing or using our services, you agree to be bound by the following terms and conditions (the "Terms").

Use of Growth Engine

You may use Growth Engine for lawful purposes only. You may not use Growth Engine for any illegal or unauthorized purpose, including but not limited to, violating any laws in your jurisdiction.

Uptime

Growth Engine makes every effort to ensure the availability and uptime of the service. However, we cannot guarantee that the service will be available at all times and are not liable for any damages, or losses arising from service outages or interruptions.

In the event of a service interruption, we will work with third-party service providers, including High Level LLC, Twillio, Mailgun, and Stripe, Go Cardless, to ensure services resume as promptly as possible.

Third Party Services

Growth Engine utilizes third party services, including High Level LLC, Twillio, Mailgun, and Stripe, to provide certain features and functionality. By using Growth Engine, you agree to be bound by the terms and conditions of these third party services.

Highlevel LLC

You agree to abide by the terms and conditions of High Level LLC https://www.gohighlevel.com/terms-of-service

SMS, Email, and Chatbot Services

Growth Engine offers SMS, Email, and Chatbot services as part of the platform. By using these services, you agree to abide by all applicable laws and regulations regarding the sending of SMS, Email, and Chatbot messages, including but not limited to, obtaining consent from recipients and honoring opt-out requests. Growth Engine shall not be liable for any damages arising from the use of these services in violation of applicable laws and regulations.

Modifications to Service

Growth Engine reserves the right to modify or discontinue the service at any time, without notice. Growth Engine shall not be liable to you or any third party for any modification or discontinuation of the service.

Payment

You agree to pay all fees associated with your use of Growth Engine, including but not limited to, subscription fees and usage fees. Payment for the service shall be made through Stripe, or "Go card less", as outlined in the pricing page of the website or as agreed upon in a separate contract. All fees are non-refundable and non-transferable.

Subscription Fees:

Growth Engine offers different subscriptions plans to suit different business needs, these plans have different features and pricing, please visit our website to see the different plans available and their associated costs.

Usage Fees:

In addition to the subscription fees, some features of the platform may require additional usage fees based on the volume of usage or the specific feature used. These fees will be clearly outlined in the pricing page of the website or as agreed upon in a separate contract.

Billing

Any charges incurred by your purchase or use of the Services will be billed to the credit card we have on file, or a mandate raised via "go cardless". In the event you sign up for a Service that is ongoing and incurs recurring charges (such as a subscription), such charges will be billed in advance of Service. 

You agree to provide us with accurate and complete billing information, including valid credit card information, your name, address, and telephone number, and to provide us with any changes in such information within 30 days of the change. 

You also confirm that you are the authorized user of the credit card used for payment and that you have the legal right to use it in the context of this transaction.

Suspension/Termination for Non-Payment

If you fail to make timely payment for the service, Growth Engine reserves the right to suspend or terminate your access to the platform. 

If your access is suspended, you will not be able to access any data or information stored on the platform until payment is made. 

If your access is terminated, you will lose all access to the platform and any data or information stored on the platform.

Data Privacy

Growth Engine respects the privacy of its customers and is committed to protecting the personal data we collect, use, and disclose in accordance with the UK Data Protection Act 2018.

By using Growth Engine, you agree to provide us with accurate and complete personal data. You also acknowledge that we may use this data for the purpose of providing the service to you, as well as for marketing and communication purposes, unless you opt-out of such communications.

You also confirm that you are the authorized user of the data and that you have the legal right to use it in the context of this transaction.

You acknowledge and agree that the data you enter into Growth Engine, including but not limited to, contact information and marketing data, is owned by you and not Growth Engine. We will not disclose or share your data with any third party, unless required to by law or with your explicit consent.

In the event of termination of service, you will have the opportunity to export any data you have entered into Growth Engine, and you are responsible for ensuring that all data is exported before the service is terminated.

By using Growth Engine, you give your consent for us to share your data with necessary third parties to provide services and support. This includes but not limited to, third-party service providers such as High Level LLC, Twillio, Mailgun, and Stripe. We will only share the data that is required for the provision of services and support and will take all necessary measures to ensure that your data is protected.

Security

Growth Engine takes all necessary measures to ensure the security of your data, including using industry-standard encryption and secure servers where possible. However, you are responsible for maintaining the security of your account and password. You agree to keep your login credentials confidential and not to share them with any third party. You must notify Growth Engine immediately of any unauthorized use of your account or any other breach of security.

Account Sharing

Sharing of accounts is strictly prohibited. Each subscriber is responsible for ensuring that their account is not shared with any third party. Any subscriber found to be sharing their account will have their access to the platform suspended or terminated, and no refund will be provided.

Compliance with the Law

You agree to use Growth Engine in compliance with all applicable laws, including but not limited to, data protection and privacy laws.

Termination of Service

Growth Engine may terminate your use of the service at any time, without notice. If your use of the service is terminated, you will no longer have access to any data or information stored on the platform.

Disclaimer of Warranties

The service is provided on an "as is" and "as available" basis. Growth Engine makes no representations or warranties of any kind, express or implied, as to the operation of the service or the information, content, materials, or products included on the service.

Limitation and Exclusion of Liability

Growth Engine shall not be liable for any damages arising from the use of the service, including but not limited to, direct, indirect, incidental, punitive, and consequential damages.

Growth Engine shall not be liable for any detrimental effects on 3rd party services you use as part of the service. 

Governing Law

These Terms shall be governed by and construed in accordance with the laws of England and Wales.

Contact

If you have any questions about these Terms, please contact us at support@growthengine.co.uk.

By using Growth Engine, you signify your acceptance of these Terms. If you do not agree to these Terms, you may not use the service.

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